MF360

Your go-to suite of apps and feature add-ons designed for diocesan pastoral planning and enablement.

Built on Salesforce's NonProfit Success Pack and designed uniquely for Catholic diocese and archdiocese, MF360 integrates often siloed data from various departments, offices, and parishes into a single-source-of-truth platform, streamlining productivity, reducing unnecessary administrative efforts, and surfacing relevant data to those who can act on it.

We help you know your people more efficiently, so you can engage your people more effectively.

We offer a deeply-considered pastoral planning platform with integration for all diocesan offices, breaking down information silos for an accurate 360 view of constituents, clergy, and parishes, all while facilitating a single-source-of-truth approach to your data.

Everything you need in one place

Priest and Religious Assignments Tracking
Parish and Ministry staff, programs, and profiles
Constituent and Parishioner tracking
Program Services Tracking
Email and Marketing Campaign Tracking
Safe Environment Screening Tracking
Centralized Donations & Tax Receipting

We make your job easier

Consolidate your data into a single location
Find anything, faster
Access your data on any device, wherever you are
Centralize notes and tasks online
Create custom reports and dashboards

We make collaborating with parishes easier

Keep track of key contacts and lists in one location
Give access to parish staff to the data they need
Automate emailing of reports to select individuals
Track all requests in one place

We make your programs and events better

360 view of event attendees and program applicants
Track program participants in one location
Monitor and report on services delivered across all programs
Automate your to-dos and emails to participants
Customizable, guided paths and workflows

Everything you need in one place

Salesforce's Customer 360 architecture is built around the idea that, first and foremost, our business is to work with and serve people - not processes, spreadsheets, or task lists (as important as those are!). Our aim is to give you the tools and information you need to engage with individuals, families, and communities in the most personable, knowledgable, and professional way possible.

Find anything, faster

An AI-powered, global search engine means you can find anything you need, faster! At the same time, Salesforce's powerful and granular Security & Visibility settings ensure users will only be able to search for and see records they should have access to, nothing more.

Access your data on any device

Given that CRM is a cloud-based solution, there is no need to stay tethered to your desk! On the road visiting a parish coordinator? Running an RSVP event in the deanery next door? Salesforce's mobile app provide the same data access and near-feature parity when compared to browser-based access.

Automate to-dos, emails, notifications

Greatly reduce the amount of repetitive administrative effort required of your staff to get their jobs done. Automate those important but routine emails, notifications, and delegated tasks: birthdays & anniversaries, gift acknowledgements, staff & clergy onboarding, policy information check renewal reminders, and more!

Report on services across programs

Salesforce.org's Program Management Module (PMM) enables your Ministries to track its various programs and services offered, making reporting on program outcomes much easier. Running complex programs that require custom tracking? We can easily customize PMM to ensure your staff have the full support they need to manage their initiatives.

Create custom reports and dashboards

Increase actionable insight by consolidating longitudinal fundraising data, parish-reported statistics, and past constituent engagement, by consolidating your data into a platform capable of powerful analysis and beautiful reporting.

Customizable paths and workflows

Leveraging the power of Salesforce automation, MB360 can be tailored to support your organization's unique flow of work, processes, and information. Examples include unique Tax Receipting scenarios, Safe Environment requirements tracking, and Programs & Services requiring multi-staff coordination.